Booking & Ordering

To order our support packages and add-ons, or to book our courses or programmes, you must be registered with us and logged into your account.

Please register your school if you don’t have an account with us.

If you do not wish to use our website to order a support package or add-on, or to make a course or programme booking, we do offer a manual ordering process. However for expediency, we would recommend registering with us and making all bookings and orders through our website.

Please contact us if would like to make a manual order.

Ordering a support package or add-on:

  • Log into your account using your Grow username and password. If you have forgotten your username or your password, click on ‘Lost your password?‘ to reset it ›
  • Once you’re logged in, you can choose from any of our Grow School Support packages: Oak, Beech or Cedar. Please note that you can only place a single order of these support packages.
  • We offer these support add-ons to supplement your chosen School Support package: focus review, governance and headteacher appraisal. These can be included as part of your existing package if time allows, or purchased separately. If you would like to include our add-ons as part of your existing support package, or upgrade to a package with more time, please contact us for more information ›
  • You can also order our Human Resources or Data Protection support packages. Please note that you can only place a single order of these support packages. To supplement your HR Support package, we also offer a Contract Preparation support add-on.
  • To place an order of any package or add-on, click on ‘Add to basket‘.
  • Continue until you have finished selecting all the options you require. Any relevant discounts will be applied automatically during the checkout process.
Due to Covid-19, some dates may differ from our printed booklet. Our 20% discount remains for every extra place booked on the same course/programme.

Booking a course or a programme:

  • Log into your account using your Grow username and password. If you have forgotten your username or your password, you can reset it here ›
  • Once you’re logged in, you can book a place on any of our Short Courses, Leadership Programmes or NQT Training Programme. Alternatively, you can browse to see our Upcoming Courses.
  • To make a booking, simply click on ‘Add to basket‘. You may book as many course places as you like but please note that we can only cater for a maximum of 25 – 35 places on each course or programme.
  • Continue until you have finished selecting all the options you require. Any relevant discounts will be applied automatically during the checkout process.

Checking out:

  • When you are ready to check out, click on the basket icon (top right hand corner of your window) to view your order.
  • If you need to change the quantity, please click on the ‘ – ‘ or ‘ + ‘ symbol to decrease or increase the amount you would like to order. If you need to delete any orders or bookings, please click on the ‘ x ‘ symbol to the left of the icon of your chosen product. Please click on ‘Update basket‘ to confirm your changes.
  • When you are ready, click on ‘Check and finalise your order‘. The next page will list your Order Details.
  • Here, please complete your ‘Billing details‘ if requested or if you want to change them from what we have on file.
  • Please let us know if you have any special requests to make under ‘Additional information
  • If you have made a course booking, please complete the ‘Additional Booking Information‘ fields with the following details for each attendee: ‘Full name’ and ‘Dietary requirements’.
  • Please tick the check box to confirm that you have read and agree to our website’s terms and conditions.
  • Click ‘Place order‘.

Terms & Conditions:

  • All orders and bookings made via this website are considered provisional until we have sent you a confirmation email.
  • Please contact us if you have not received an email confirmation within 48 hours of making a booking or ordering with us.
  • All prices quoted on this website and in our School Support Services brochure (PDF) are correct for the current academic year and are exclusive of VAT at 20%. We do not expect any change in prices but in the event of unforeseen circumstances, we reserve the right to change our pricing accordingly.
  • Payment for all support packages and support add-ons ordered, or courses and programmes booked, will be requested by invoice, addressed to the billing information listed on your account.
  • Any cancellation of (a) course or programme place(s) booked must be made two weeks prior to the start date, otherwise a late cancellation fee of 20% of the total cost will apply.
  • If you would like to cancel your support package or add-on with us, you must notify us in writing 30 days before the date of your renewal is due.

Please find our full Terms & Conditions here ›

X